A feature is missing from the menu

The menu depends on permissions, plan, and account status. A missing menu item is not enough to conclude that the feature was removed.

Quick checks

1. Reload the page and open the correct account/workspace.
2. Confirm your role has the required permission.
3. Open the plan area to see whether the feature depends on the plan.
4. Search the app (if available) using the feature name.

Possibilities to check

• The feature is hidden for your current role.
• The feature is not included in the plan or account configuration.
• The menu has not refreshed after a permission or plan change.
• You are in another area of the application.

Confirm

After signing in again or using the correct account, the feature appears and opens without a permission error.

When to contact support

If the account has the right permission and plan but the menu is still missing, send the feature name, role, and a menu screenshot; do not send a password or security code.

Next step

Manage members and access