Unable to create more Lists, Campaigns, or Subscribers

Mailix checks account limits when you create Lists, Campaigns, or Subscribers. A blocked notification does not automatically mean data was lost.

Quick checks

1. Read the on-screen notification to identify the limited resource type.
2. Open the plan and limits area to see current usage and limits.
3. Confirm you are in the right account and have permission to create resources.
4. If you recently deleted data, reload the limits page before trying again.

Possible causes

• You reached the limit for Lists, Campaigns, or total Subscribers.
• You reached the Subscriber limit within a List.
• The current account or plan does not allow the operation.
• Displayed data has not refreshed yet.

Safe resolution

Do not delete resources just to retry if they are still in use. Check the plan and limits first; if needed, upgrade using the displayed option or reduce unused data after assessing dependencies.

Confirm

There is room under the limit and creation completes without another limit notification.

When to contact support

If the limit shows available capacity but creation remains blocked, send the resource name, time, and a redacted notification screenshot to support. Do not send login information.

Next step

Manage your plan