View and download Sending Logs

Open the Delivery log

Go to Campaigns and open the Campaign you want to check.
Open the Sending logs group in the report navigation bar.
Select Delivery log.

View and download Sending Logs — report

The page displays the status of each processed email. When there are no records, the list displays a no-data state.

Read a log row

Each row contains the Subscriber, status, and recorded time. Depending on the record, you can:

select the view icon to open a Subscriber-specific preview;
select the download icon to get the email as an .eml file.

A Sent status means that the sending method recorded the send as successful; it does not guarantee that the message reached the inbox. Bounces are tracked separately in Bounce log.

Search and sort

Enter an email address in the search box. Select sorting by date and use the direction button to display newer or older records first. The list is paginated.

The Bounce, Feedback, Open, Click, and Unsubscribe logs use the same search, sorting, and pagination controls; each log has its own route in the Sending logs group.

Download an email copy

The download icon in a Delivery log row downloads an .eml copy of that email when the Subscriber still exists. The file may contain personalized data, so share it only in accordance with your organization's data-protection policy.

The Delivery log page does not currently display a stable button for exporting the entire log as CSV. Do not confuse downloading an .eml file with exporting the full list.

When the log differs from Overview

The logs read detailed records, while the Overview cards use the most recently calculated aggregate figures. New records may appear in a log before the aggregate card is updated.